FAQ

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1. What is your MOQ (minimum order quantity)?

A.For stocked items, MOQ 1 pieces is available.

B.For customized design, MOQ 100pcs/color.

2. Can we get samples to check before bulk order??

Yes, sample order is acceptable.Normally it takes 7-10 working days to finish a sample.

3. How to place a sample order?

Send the products and pictures you are interested in, or your design files, and we will recommend at least 3 yarn solutions that meet your budget according to your requirements for yarn or feeling. After confirming the yarn and color, you can pay the sample fee to make a sample, and the sample can be adjusted according to your requirements no more than 3 times

4. What about the lead time for bulk order?

The lead time is about 20-30 working days normally.Please confirm the exact time with us as different products and quantity will be a little different.

5. Do you provide customized (OEM/ODM) services?

Sure, we could offer Wholesales, OEM and ODM services, We have 6 design team help to develop for free if you only have draw or picture

6. Could you support the customized package?

Yes, design and build exclusive solutions for free, from yarn selection, design to labeling, packaging, logistics, etc.

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